# Troubleshooting

Occasionally, SharePoint displays the following error message:

<figure><img src="https://2421994811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyLN8Zmi11JUWQyHqV0fE%2Fuploads%2FN4iPtxlYVtLf7ycleRf1%2Fimage.png?alt=media&#x26;token=f46b6c78-3db0-4373-a299-0acc3bd8e941" alt="" width="418"><figcaption></figcaption></figure>

We have found that it is often due to the display of Lookup fields. To resolve this error, you should first try to hide the Parent and Dependencies fields from your view.&#x20;

Click on the View dropdown (in this case, "All Items"), and then **Add or remove fields**.

<figure><img src="https://2421994811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyLN8Zmi11JUWQyHqV0fE%2Fuploads%2FP5tUh6FFUj1xak64ARvp%2Fimage.png?alt=media&#x26;token=80535ad5-abdf-470e-a4ea-d60bd6df141d" alt="" width="192"><figcaption></figcaption></figure>

Then unselect the Parent and Dependencies fields.

<figure><img src="https://2421994811-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FyLN8Zmi11JUWQyHqV0fE%2Fuploads%2F4BODTeV6RHQ9svzvJwSW%2Fimage.png?alt=media&#x26;token=6b3b45f4-4ac2-4ccb-a948-cafa4065d371" alt="" width="275"><figcaption></figcaption></figure>

You may also need to remove any custom lookup fields you have on your view.

Click **Apply**.

If this has not resolved your issue, try creating a new view from scratch. If you still see the error, contact support at **contact@365automate.com** and we'll look into it for you.
